2020, Italy

freelancer - product designer

Userbot

Userbot is a unique Artificial Intelligence platform for automating conversations with your customers in real time via chat, voice calls and Digital Humans. Engage users, analyse data and integrate your channels to deliver a superlative customer experience.

Project goal and need

Userbot recognized a need for a more intuitive and user-friendly digital product. Through a deep understanding of their customers' pain points and use cases, I designed a custom UX/UI solution that provided a streamlined and engaging experience for both clients and end-users. By focusing on their specific goals of improving the user experience and driving client adoption, I was able to deliver a solution that exceeded their expectations and helped them stand out in a competitive market.